9bit
Services

What we do

End-to-end digital and AI infrastructure, with support and training included.

Core services

Four ways to stop losing clients

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Web Development

Fast websites, tuned for conversion and SEO, ready to plug AI into.

Custom design

Built for search

Ready for AI

00:0724/7

AI Phone Agents

Voice agents that answer every call 24/7, take bookings and filter enquiries.

Answers 24/7

Books and filters calls

Catalan, Spanish, English, French

AI Chatbots

Instant answers, qualified leads and clients kept on any channel.

Instant replies

Qualifies leads

Web, WhatsApp and Instagram

Automation

We take the repetitive work off your team's plate.

An audit of your operation

Connects what you already use

Less manual work

Also

And also

AI Infrastructure

The infrastructure that joins acquisition, support and operations in one system.

  • One single system
  • Acquisition, support, operations
  • Grows with you

AI Consulting

We find where you lose clients or time and map the route out.

  • Where you lose time
  • Where you lose clients
  • A prioritised roadmap

IT Support

On-site or remote incident response, plus proactive maintenance.

  • On site or remote
  • Proactive maintenance
  • Answer in under 2 h

Training

Tailored training so your team gets real value from technology and AI.

  • Shaped around your team
  • In person or online
  • Using your own cases

Methodology

How we do it

  1. 01

    Briefing

    Understand what you need and define the real scope of the project.

  2. 02

    Plan

    Design the solution, architecture and deliverables.

  3. 03

    Build

    Build with precision, with weekly reviews.

  4. 04

    Launch

    Deploy, monitor and maintain in production.

Frequently asked questions

How do you implement AI in a business?

How can I implement AI in my business?

We start with an audit: we look at where the hours go and where customers are lost (unanswered calls, enquiries left hanging, tasks repeated every day). That produces a prioritised proposal covering what to automate first and what impact to expect. Then we build it and leave it running in production, with follow-up.

How much does it cost to implement AI in a company?

It depends on the scope, so we do not quote a fixed price without seeing your case. What we do is start with the audit and put a proposal in front of you, with the cost and the expected return, before you commit to anything.

What AI solutions can a company like mine actually use?

Three are the most common: phone agents that answer calls 24/7 and book or screen them, chatbots that reply instantly and qualify contacts, and automations that remove repetitive tasks. We work with hospitality, tourism, industry, consulting, accommodation and events.

Do I need to be a large company or have a technical team?

No. Most of our clients are small and medium businesses with no IT department. We set it up, connect it and maintain it; you just tell us how your business works.

Is AI going to replace my team?

That is not the point. What we take off their plate is the repetitive part: answering the same thing twenty times, moving data between systems, covering out of hours. Your team keeps the work that needs judgement.

Does it work in several languages?

Yes. We have agents in production handling Catalan, Spanish, English and French, detecting the language someone writes in and replying in theirs.

What happens to my customers’ data?

We define from the start what data is processed, where it is stored and who has access. We work in line with GDPR and only with the information needed to deliver the service.

Have a project?

Tell us your challenge and we'll find the right solution for your company.

Contact us